We'd love to hear from you! Whether you have questions, need more information about our services, or just want to chat about your beloved pets ,don't hesitate to reach out. At Kim's Purfect Pets we're here to provide you with personalised support and ensure your pets are happy and well cared for. Drop us a message - we're excited to connect and help in any way we can!

Privacy Policy for Kim's Purfect Pet’s Services & Reptile Boarding

Effective Date: 18-10-2024

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At Kim’s Purfect Pet’s Services & Reptile Boarding, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data, in compliance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

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1. Data We Collect

We may collect and process the following personal data:

Contact Information: Name, address, email address, phone number. Payment Information: Bank account details, card details, or other payment information for service payments. Pet Information: Information about your pets (names, species, medical conditions, dietary needs, etc.).Communication Records: Emails, messages, and other correspondence you send to us. Website Information: IP addresses, browser type, and data collected from cookies when you use our website.

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2. How We Use Your Data

We use your personal data for the following purposes:

To provide pet boarding and pet care services. To communicate with you regarding appointments, services, or queries.To process payments and manage invoicing. For marketing purposes (with your consent) to inform you about promotions, services, or offers.To comply with legal obligations.

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3. Legal Basis for Processing Data

We only process your personal data when we have a lawful basis to do so:

Consent: Where you have provided your clear consent for us to process your data (e.g., marketing communications).

Contractual Necessity: To provide services or process payments based on our agreement with you.

Legal Obligations: To comply with legal or regulatory requirements.

Legitimate Interest: To maintain business relationships, provide updates, and improve our services.

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4. How We Store and Protect Your Data

We take appropriate technical and organizational measures to ensure the security of your personal data. We store your information securely, both electronically and in paper form, and only retain it for as long as necessary for the purposes outlined in this policy or as required by law.

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5. Sharing Your Data

We will never sell your personal data. However, we may share your data with:

Service Providers: Third-party companies that help us with service provision, such as payment processors.

Law Enforcement/Regulatory Authorities: When required by law or to protect our rights or property.

Any third parties we work with are also required to comply with data protection laws.

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6. Your Rights

You have the following rights under the UK GDPR:

Access: Request a copy of your personal data we hold.

Rectification: Request corrections to inaccurate or incomplete data.

Erasure: Request the deletion of your personal data (where applicable).

Restriction: Request that we limit the processing of your data.

Data Portability: Receive your data in a structured, commonly used format.

Objection: Object to processing based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at Info@kimspurfectpets.com.

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7. Retention of Your Data

We retain personal data for as long as necessary to provide services or meet legal obligations. We securely delete or anonymize your data when it is no longer needed.

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8. Marketing Communications

With your consent, we may send you marketing materials about our services. You can opt-out of receiving these communications at any time by contacting us at Info@kimspurfectpets.com or by clicking the "unsubscribe" link in our emails

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9. Cookies and Website Data

Our website may use cookies to improve user experience and gather statistical information. You can control the use of cookies via your browser settings.

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10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

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11. Contact Us

If you have any questions about this policy or how we handle your personal data, please contact us at:

Kim’s Purfect Pet’s Services & Reptile Boarding
Address: 14 Bayfield Drive, Burwell, Cambridge, CB25 0JE
Email: Info@kimspurfectpets.com
Phone: 07810 807 465